A sold-out event stays sold out at exactly the right number — never one ticket over.
An events venue sells tickets and party packages where many guests share the same event, plus free venue tours for prospective clients. Here's exactly what happens when someone messages on WhatsApp.
Booking tickets to an event
Customer asks for tickets
"3 tickets to Saturday's event please."
AI checks real remaining capacity
"38 of 50 tickets left" — checked against the real cap, never guessed.
A deposit secures the tickets
25% upfront, a secure payment link, confirmed once paid.
A free tour for someone planning a party
Prospective client wants to see the space first
"Can I visit before booking a party package?"
AI books the free tour
0 AED, same booking flow as a paid ticket.
Party package booked after
Once decided, the party package books for the group as a single quantity-based line.
Real capacity, tracked ticket by ticket
Capacity-based ticketing
Every event or package has a real headcount cap the AI checks and updates live.
Deposits for group bookings
A percentage deposit protects the venue on high-value ticket and party bookings.
Zero-price tours
A free venue tour is booked exactly like a paid ticket — no special handling.
See the full feature set
This case study covers one journey — the Tours & Activities solution page covers everything the platform offers this sector.
This works the same way for your business type
Entertainment & events is one example — the same capacity engine adapts to tours, attractions, and any group activity.