Photo in. Quote approved line by line. Job card signed at the end.
A customer sends a photo of the problem; Alonah triages it, books the inspection, and (once your advisor has priced the work) sends an itemised quote the customer approves item by item. The technician runs the job from a link on their phone and captures the sign-off.
A day with Alonah at a workshop
- 01
Photo triage.
Category, urgency, likely cause, trade needed, suggested parts, before anyone is dispatched. Smoke, fire, or fuel smell? The AI steps aside and a human replies with a safety-first message.
- 02
Inspection first, price after.
Repairs are consultation-first: Alonah books the diagnostic and quotes an estimate; it never commits to a repair price before someone has looked.
- 03
Quote, line by line.
Approve / reject / decide later per item, in the chat or on the hosted quote page. Approved lines become an invoice with a pay link. Unanswered quotes expire in 7 days.
- 04
Job card.
A Job is created from the booking. The technician opens their link: assigned → en route → arrived → in progress → done; ticks the checklist; logs parts; captures the customer's signature.
- 05
Mobile or in-bay.
Set per service whether the work happens at your shop, the customer's location, or either; the AI asks for an address only when needed.
- 06
Reminders and recall.
Visit reminders at 7d/24h/2h; a recall message when they're due back.
Switched on for this sector
Quotes
Per-line approval and a hosted review page.
Field-service jobs
The automotive checklist template, technician links, parts log, signature capture, and a “my jobs” link with phone-number recovery.
Photo triage
With emergency bypass for gas, fire, electric shock, or flooding.
E-signatures
For repair authorisations.
Vehicle rental catalog
For rental and chauffeur businesses: a searchable list of vehicles (make, model, transmission, price); the AI only quotes vehicles that exist. Bulk import from CSV.
Rules built in
No repair price before inspection
And no price without a lookup.
Emergency signals bypass the AI
Straight to a human with a safety-first reply.
Technicians never need a dashboard login
Each job and each technician has a secure link.
Who this covers
Automotive service
Transport & logistics
Vehicle rental & chauffeur
Dedicated page.
Run a vehicle rental or chauffeur fleet?
Alonah has a dedicated solution: a searchable vehicle catalog, deposits, and returns over WhatsApp.
Frequently asked questions
01Can the customer approve only some of the quote?
Yes, per item, and a fresh quote if the scope changes.
02Do technicians need accounts?
No. Each job and each technician has a secure link.
03Can it track when a car is due for service?
A recall message after an interval you set. Mileage-based scheduling isn't a feature.
04Deposits for parts?
Per service, fixed or percentage; refunds follow your policy.
Photo in, quote approved, job done.
Managed setup included. Free trial, no card required.
Managed setup included · Free trial, no card required · Multilingual