01Alonah vs Wati
Wati gives you the WhatsApp inbox. Alonah runs your front desk on it.
Wati is a real WhatsApp Business API platform — team inbox, broadcast campaigns, and a chatbot flow builder. Alonah runs on the same official WhatsApp API, but instead of a flow you build yourself, it's a finished AI receptionist that already knows how to qualify, book, and take a deposit.
02Feature comparison
Alonah vs Wati, feature by feature
| Feature | Alonah | Wati |
|---|---|---|
| WhatsApp Business API | ✓ | ✓ |
| Built for | Finished AI receptionist — no flow-building needed | Team inbox + chatbot flow builder |
| AI receptionist | ✓ | ✗ |
| Voice / phone agent | WhatsApp voice notes live; full phone AI on our roadmap | — |
| Built-in appointment booking | ✓ | Requires custom flow |
| Deposit collection | ✓ — Stripe | Via WhatsApp Pay integrations |
| GCC payments (Mada / Apple Pay) | Via Stripe, where available | ✗ |
| Team inbox | ✓ | ✓ |
| Broadcast campaigns | ✓ | ✓ |
| GCC-based support & hosting | ✓ — AWS Bahrain | ✗ |
Wati's plans start around a low monthly fee plus WhatsApp Business API conversation fees billed separately. Alonah's WhatsApp conversation costs are bundled into the plan up to fair-use thresholds. Alonah pricing: from $79/month.
03FAQ
Alonah vs Wati — common questions
01
Is Alonah a replacement for Wati?
If you just need a WhatsApp team inbox and broadcast tool, Wati covers that well. If you want the AI to actually book appointments and take deposits without you building a flow, that's what Alonah is built for.
02
How is Alonah's WhatsApp AI different from a Wati chatbot?
A flow builder follows the exact branches you configure. Alonah's AI reasons over your real services, calendar, and knowledge base to answer open-ended questions, not just pre-set button taps.