Every Chat Becomes a Booking
Transform WhatsApp conversations into confirmed, paid bookings. An AI-powered system working around the clock.
See It In Action
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Everything for Booking Automation
A complete system covering every stage of the booking journey.
Advanced AI
Understands Gulf dialects and English.
- Auto-reply to inquiries
- Understands local dialects
- Smart escalation
Secure Payments
Deposit collection and auto-refunds.
- Mada, Visa, Apple Pay
- PCI-DSS encryption
- Refunds in 3-5 days
Zero Double-Booking
Real-time sync across all channels.
- Auto-lock slots
- Calendar integration
- Multi-branch management
Flexible Rescheduling
Easy modifications or cancellations.
- One-click rescheduling
- Swap services in place, no re-booking
- Custom policies
- Smart waitlist
Advanced Management
Complete control over all bookings.
- Unified dashboard
- Auto customer profiles
- Data export
Smart Reminders
Multi-stage reminder system.
- 7-day, 24h & 2h reminders
- Prep instructions
- Post-visit follow-up
Query Handling
AI answers customer questions.
- Custom knowledge base
- Pricing info
- Staff transfer
Analytics
Detailed performance reports.
- Conversion rates
- Peak time analysis
- Revenue reports
Enterprise Security
Complete data protection.
- SSL/TLS encryption
- Auto backup
- PDPL compliant
Capacity & Group Bookings
For tours, timed sessions and day passes where many guests share one slot.
- Set a headcount/ticket cap per slot
- AI asks party size and books real remaining capacity
- Available on any service, any category
Staff Notifications & Groups
Staff stay in the loop, and bookings can be organized under a named entity.
- Staff are emailed when a booking assigned to them changes
- Group bookings under a project, branch or package
- Book at your location, the customer's, or either — set per service
Four Steps to Booking
Receive Message
Instant reply within seconds to booking inquiries.
Qualify Customer
Understand needs and show available options.
Collect Deposit
Secure payment via Mada, Visa, or Apple Pay.
Confirm Booking
Instant confirmation with calendar and reminders.
Reminders & Rescheduling
A smart reminder system to reduce no-shows by up to 85%.
Reminder Timeline
- T-7 days — Booking confirmation
- T-48 hours — Early reminder
- T-24 hours — Prep instructions
- T-6 hours — Final reminder
- T+1 hour — Post-visit follow-up
Easy Rescheduling
- For customers: one-click rescheduling via WhatsApp
- Shows alternatives instantly, with automatic new confirmation
- For you: instant notification on changes
- Automatic calendar update and waitlist to fill cancellations
Fewer no-shows, faster fixes
Up to 85%
Fewer no-shows.
Under 2 minutes
Rescheduling time.
98%
Customer satisfaction.
Secure Payments & Deposits
Supported Payment Methods
- Mada
- Visa
- Mastercard
- Apple Pay
- Bank transfer
Example Cancellation Policy
- 7+ days before — 100% refund, 0 fee
- 48-72 hours before — 75% refund, 25% fee
- 24-48 hours before — 50% refund, 50% fee
- Less than 24 hours — 0% refund, 100% fee
Why Choose Alonah?
Results within the first 30 days.
+40%
Revenue increase — deposit collection guarantees bookings.
20h
Saved weekly — complete automation of replies and bookings.
95%
Customer satisfaction — smooth, fast booking experience.
Frequently Asked Questions
Can customers reschedule their appointments?
Yes — customers can easily reschedule via WhatsApp; the system shows alternatives automatically and they pick a new time with one click.
How does the cancellation fee system work?
You have full control: set time windows and fee percentages per window. The policy is clearly communicated before payment.
How does the refund process work?
Fully automated: the system calculates the refundable amount and processes refunds within 3-5 business days.
How long does system setup take?
Setup is quick: account creation and WhatsApp connection in 15 minutes, service configuration in 1 hour, full launch within a week.
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