Payment Gateway Setup

Stripe Connect is the default, recommended path — you complete a hosted onboarding flow directly with Stripe, and the platform never touches your bank details. Funds route automatically to your own connected account, and you get your own Stripe Express dashboard to see payouts.

If you already run your own Stripe account and prefer to use your own API keys directly, that's available too (when your platform operator has enabled it) — payments then process entirely on your own Stripe account.

Decide whether a booking requires no deposit, a fixed amount, or a percentage — and you can override that at the branch level or per individual service. An automatic discount for returning customers can be layered on top if you want to reward repeat business.

Choose a tiered refund schedule (e.g. full refund if cancelled 48h+ ahead, partial refund inside that window) or a simple full/none cutoff. Once set, cancellations are refunded automatically according to this policy, through the same account the original charge went through — no manual processing required.

Beyond bookings, the dashboard generates invoices automatically from quotes and memberships (or lets you create one manually), each with a Stripe pay link if unpaid — with VAT calculated and shown per invoice. Staff can also mark an invoice paid manually, for example for a cash payment, without the customer needing to touch Stripe at all.