Smart Healthcare Automation
Book appointments, answer questions, and follow up — by web or WhatsApp (text and voice notes) — while keeping patient data safe.
🔒 GCC data privacy compliant · 🔐 End-to-End Encrypted
Multiple booking methods
Give patients the freedom to book their way.
Pick service → pick time → confirm → add to calendar.
Website
Service page → available slots → pay deposit (optional) → confirmation.
Voice Agent (Coming Soon)
Natural phone speech → finds a slot → sends SMS/WhatsApp confirmation. Not yet available — WhatsApp voice notes work today.
Front Desk
Staff book inside Admin → patient gets a reminder.
Smart WhatsApp agent
A 24/7 intelligent assistant for your patients.
Capabilities
- Answer frequently asked questions
- Check appointment availability
- Booking and rescheduling
- Pre-appointment preparation instructions
- In-clinic or home-visit, asked per service — great fit for therapy, physio, and speech-language practices
Security & privacy
Minimal info collection via WhatsApp, with secure-form handoff for medical details.
Multi-language support
Seamless conversations in Arabic and English.
Voice agent (coming soon)
A phone voice assistant fluent in Arabic and English — on our roadmap. WhatsApp voice notes are supported today.
Planned voice capabilities
- Natural phone conversation in Arabic and English
- Smart handoff to staff when needed
- Identity verification options
- Instant confirmation via SMS/WhatsApp
Sample script (preview)
“Welcome to Al Noor Clinic. I'm your AI assistant. How can I help — book, reschedule, or ask about our services?”
Patient data & doctor tools
Secure collection and management of patient data.
Secure intake forms
Encrypted forms for medical history and sensitive data, with a secure portal link.
File upload
Patients securely upload medical reports, images, and documents.
Doctor dashboard
View today's appointments, patient files, and quick notes.
Security & privacy
Protecting patient data with the highest standards.
Encryption
TLS 1.3 in transit + AES-256 at rest. All medical data fully encrypted.
Access control
Fine-grained role permissions (doctor, nurse, receptionist) with full audit logs.
Consent management
Digital consents for data collection, file sharing, and marketing communications.
Channel privacy
Minimal PHI via WhatsApp. Sensitive data only through the secure portal.
Data rights
Full data export + right to deletion + portability to a new provider.
Integrations
Seamless connection with your existing systems.
Core integrations
- Calendars: Google Calendar, iCal (Outlook coming soon)
- Payments: Stripe (Visa · Mastercard)
- Messaging: WhatsApp, SMS, Email
- Accounting: QuickBooks, Xero, Zoho
Optional integrations
- Labs: receive results and send to patients
- Pharmacy: send prescriptions electronically
- Telehealth: Zoom, Microsoft Teams
Analytics dashboard
Data-driven decisions to improve clinic performance.
No-show rate
Track absence rates and analyse reasons.
Rebook rate
Percentage of patients returning to the clinic.
Revenue by service
Analyse your most profitable services.
Response times
Average response time to inquiries.
Upsell acceptance
Success rate of upsell offers.
Review scores
Patient satisfaction with service.
Admin features
Powerful tools for efficient clinic management.
Multi-location management
Manage multiple branches from one dashboard with unified and separate reports.
Role control
Custom roles: owner, manager, doctor, nurse, receptionist.
Doctor portal
Doctors see only their appointments and patient files, and add notes.
Owner digest
Weekly report on revenue, bookings, and performance via WhatsApp or email.
Get started in minutes
Quick, easy setup with no technical complexity.
Connect WhatsApp & calendar
Quick link to WhatsApp Business and Google Calendar in one step.
Add services & prep notes
List services, prices, durations, and prep instructions for each procedure.
Enable reminders & secure forms
Set reminder times, data-collection forms, and package offers.
Voice-call bookings (coming soon)
A dedicated number for 24/7 automated voice bookings is on our roadmap.
Frequently asked questions
Can I book for a family member?
Yes — add family members to your account and book for them directly.
How can I reschedule my appointment?
Send a WhatsApp message and the AI assistant helps you choose a new time.
What are the preparation instructions?
Prep instructions are sent automatically with your confirmation and again 48 hours before.
Do I need to pay a deposit?
It depends on the service. Some procedures require a deposit, and the message tells you when booking.
Can I get medical advice via WhatsApp?
No — the assistant helps with booking and general information only. For consultations, visit the clinic or book a telemedicine appointment.
Join hundreds of successful clinics
Start your journey with Alonah and transform your appointment management.
14-day free trial + free setup
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