A plumbing visit booked at a fixed price. A renovation? That's a real quote, not a number pulled from thin air.
A home services company books everyday visits — plumbing, electrical, cleaning — instantly, but a renovation genuinely needs a real quote. Here's exactly what happens when a customer messages on WhatsApp.
Booking a plumbing visit with a photo
Customer reports the issue with a photo
"My bathroom sink is clogged" + a photo.
AI books the visit
150 AED, a real slot with an available technician, photo attached to the job.
Technician arrives prepared
The photo and issue are already on the job card — no re-explaining at the door.
A renovation becomes a real quote
Renovation scope varies too much for a fixed callout price — the AI is upfront about that instead of inventing one.
Customer describes the project
"We want to renovate our kitchen, not sure of the scope yet."
AI gathers the details
Scope, timeline, and budget — never squeezed into a fixed-price booking.
A real quote gets sent
Priced properly by the business and sent as an itemized quote to accept and pay.
From a five-minute fix to a full renovation
Photo-based job cards
A photo the customer sends attaches directly to the job — nothing gets lost explaining it twice.
A job checklist per trade
Safety check, before/after photos, parts logged, customer sign-off — a real checklist, every visit.
Quotes for variable-scope work
Anything that can't be priced with a flat callout fee goes through a real quote instead.
See the full feature set
This case study covers one journey — the Home Services solution page covers everything the platform offers this sector.
This works the same way for your business type
Home services is one example — the same building blocks adapt to property management, automotive, and more.