A leaking tap, photographed and logged as a job — with before-and-after photos attached automatically.
A property management company handles maintenance requests, inspections, move-ins, and visitor registration — each with its own workflow, not a generic "appointment." Here's exactly what happens when a tenant messages on WhatsApp.
Logging a maintenance request with a photo
Tenant reports an issue with a photo
"My kitchen tap is leaking" + a photo of the leak.
AI books the job
100 AED, a real slot with an available technician, photo attached to the job card.
Technician arrives prepared
The photo and description are already on the job card — no re-explaining on arrival.
Pre-registering a visitor — no phone call to security
A visitor pass isn't a technician job — it's a free service that generates a link the visitor shows at the gate.
Tenant registers a guest
"I have a contractor coming Thursday, can you register them?"
AI issues a visitor pass link
Free, instant — a shareable link the visitor shows at reception or the gate.
Checked in without a phone call
Security confirms arrival from the link itself — no manual look-up needed.
Four different workflows, one number
Photo-based job cards
A photo the tenant sends is attached directly to the maintenance job — nothing gets lost in translation.
A job checklist per trade
Access confirmed, safety hazards checked, before/after photos, tenant sign-off — a real checklist per job.
Visitor passes without a phone call
A completely different, free workflow — a link instead of a technician dispatch.
See the full feature set
This case study covers one journey — the Property & Facilities solution page covers everything: rentals, catalog search, groups, and more.
This works the same way for your business type
Property management is one example — the same building blocks adapt to real estate, home services, and more.