Empower your property business with WhatsApp agents
Advanced tools to enable viewing bookings, rental-contract completion, maintenance request handling, and office-space management, all through an intelligent WhatsApp agent that serves your customers 24/7.
WhatsApp property concierge
Answer customer inquiries 24/7, share photos, floorplans and video tours, and book viewings in two taps.
Concierge
- Answers property questions 24/7 (rooms, sizes, floorplans, parking, furnishing, bills, pets, contract length)
- Shares photos, floorplan PDFs, and video tours
- Checks availability and books a viewing in two taps
- Captures lead details + consent and pushes them to CRM with tags
Sample chat
- Guest: “Is the 2-bed in Lusail furnished? What are the bills like?”
- Agent: “Semi-furnished (wardrobes + kitchen appliances). Bills not included, typically QAR 350–500/mo. Video tour or book a viewing?”
- Quick replies: Video tour · Floorplan · What's included? · Book viewing
Real listings, not guesses
The AI searches your actual inventory (type, price, bedrooms, city) and never quotes a price or detail it didn't actually find.
Add one at a time
A simple form for a single listing, price, bedrooms, area, photos, availability.
Bulk-import from CSV
Download a template, fill it in yourself or copy from an existing listing, review then confirm, nothing saved automatically.
Grounded AI search
A customer asking for a 2-bed under 1.2M in Business Bay gets real matches from your inventory, or an honest "nothing matches" instead of an invented price.
Viewing booking system
ID collection and screening for secure viewings.
- 01
Pick date/time
Choose in-person or virtual.
- 02
Secure ID upload
Link to upload ID (passport/QID/Emirates ID) + optional proof of income.
- 03
Instant confirmation
Via WhatsApp/Email + .ics calendar invite.
- 04
Reminders
T-24h / T-2h with reschedule/cancel links.
- 05
Optional holding fee
Reduce no-shows (auto-refundable per policy).
Complete rental management platform
Application → Approval → Contract → E-sign → Deposit → Move-in.
- 01
Pre-filled application
From WhatsApp details (household size, employer, income, move-in date).
- 02
Document pack upload
ID, employment letter, payslips, references.
- 03
Screening rules
Soft checks (document completeness), optional hard checks via your provider.
- 04
Contract builder
Tenancy/lease templates, clauses, Arabic/English versions.
- 05
E-sign
Signer order, time/IP/hash, signed PDF to both parties.
- 06
Payments
Deposit, first month, agency fee via pay link.
- 07
Handover checklist
Meter readings, keys/fobs, condition photos, inventory list; both parties sign.
Smart maintenance management
Receive and process maintenance requests through photo/video triage.
WhatsApp intake
Tenant selects a category (AC, plumbing, electrical, appliances, doors/windows, pests).
Media + voice note
Adds photos/video and a short voice note.
AI triage
Extracts symptoms, likely cause, urgency, requested trade and parts, and proposes time slots.
Visitor passes for offices & buildings
Book a visitor pass over WhatsApp; security checks the visitor in with no login required.
Book the pass
The visitor (or host) books a Visitor Pass slot over WhatsApp like any other service.
Pass link in the confirmation
A secure, one-time pass link is included right in the WhatsApp booking confirmation.
No-login check-in
Security or reception opens the link and confirms arrival. No Alonah account needed.
Protecting your company & customer data
Encryption
Encryption in transit and at rest; credentials encrypted, access audit-logged.
Role-based access
Owner, Manager, and Agent dashboard roles; audit trail on sensitive actions.
Secure document upload
ID and document upload via a secure portal link, kept out of chat.
Data retention
Inactive guest profiles deleted after one year.
Data rights
Export or deletion processed within 7 days.
Regional compliance
GCC data privacy compliant.
FAQs
01Can the AI quote a price for a listing it doesn't have?
No, it only ever states a price or detail returned by an actual search against your listings. If nothing matches, it says so honestly instead of guessing.
02Can I upload my ID by WhatsApp?
You'll get a secure upload link, not via chat.
03Bills included?
The agent shows whether bills are included and an average monthly estimate by typical usage.
04Can I sign online?
Yes, e-sign with time/IP/hash; both Arabic/English copies provided.
05How are maintenance priorities set?
AI triage + your rules (emergency/urgent/routine).
06Visitor passes for office buildings?
Yes, a bookable Visitor Pass with a secure link sent in the confirmation; security checks the visitor in with no login.
See it as a real customer journey
Read the case study: exactly what happens when a buyer, a seller, and a project inquiry each message a real-estate agency on Alonah.
Start empowering your property business
Connect WhatsApp, import listings, configure viewings, load tenancy templates, and turn on maintenance triage.