Empower your property business with WhatsApp agents
Advanced tools to enable viewing bookings, rental-contract completion, maintenance request handling, and office-space management — all through an intelligent WhatsApp agent that serves your customers 24/7.
WhatsApp property concierge
Answer customer inquiries 24/7, share photos, floorplans and video tours, and book viewings in two taps.
Concierge
- Answers property questions 24/7 (rooms, sizes, floorplans, parking, furnishing, bills, pets, contract length)
- Shares photos, floorplan PDFs, and video tours
- Checks availability and books a viewing in two taps
- Captures lead details + consent and pushes them to CRM with tags
Sample chat
- Guest: “Is the 2-bed in Lusail furnished? What are the bills like?”
- Agent: “Semi-furnished (wardrobes + kitchen appliances). Bills not included, typically QAR 350–500/mo. Video tour or book a viewing?”
- Quick replies: Video tour · Floorplan · What's included? · Book viewing
Real listings, not guesses
The AI searches your actual inventory — type, price, bedrooms, city — and never quotes a price or detail it didn't actually find.
Add one at a time
A simple form for a single listing — price, bedrooms, area, photos, availability.
Bulk-import from CSV
Download a template, fill it in yourself or copy from an existing listing — review then confirm, nothing saved automatically.
Grounded AI search
A customer asking for a 2-bed under 1.2M in Business Bay gets real matches from your inventory — or an honest "nothing matches" instead of an invented price.
Viewing booking system
ID collection and screening for secure viewings.
Pick date/time
Choose in-person or virtual.
Secure ID upload
Link to upload ID (passport/QID/Emirates ID) + optional proof of income.
Instant confirmation
Via WhatsApp/Email + .ics calendar invite.
Reminders
T-24h / T-2h with reschedule/cancel links.
Optional holding fee
Reduce no-shows (auto-refundable per policy).
Complete rental management platform
Application → Approval → Contract → E-sign → Deposit → Move-in.
Pre-filled application
From WhatsApp details (household size, employer, income, move-in date).
Document pack upload
ID, employment letter, payslips, references.
Screening rules
Soft checks (document completeness), optional hard checks via your provider.
Contract builder
Tenancy/lease templates, clauses, Arabic/English versions.
E-sign
Signer order, time/IP/hash, signed PDF to both parties.
Payments
Deposit, first month, agency fee via pay link.
Handover checklist
Meter readings, keys/fobs, condition photos, inventory list; both parties sign.
Smart maintenance management
Receive and process maintenance requests through photo/video triage.
WhatsApp intake
Tenant selects a category (AC, plumbing, electrical, appliances, doors/windows, pests).
Media + voice note
Adds photos/video and a short voice note.
AI triage
Extracts symptoms, likely cause, urgency, requested trade and parts, and proposes time slots.
Visitor passes for offices & buildings
Book a visitor pass over WhatsApp; security checks the visitor in with no login required.
Book the pass
The visitor (or host) books a Visitor Pass slot over WhatsApp like any other service.
Pass link in the confirmation
A secure, one-time pass link is included right in the WhatsApp booking confirmation.
No-login check-in
Security or reception opens the link and confirms arrival — no Alonah account needed.
Protecting your company & customer data
Encryption
TLS 1.3 in transit + AES-256 at rest.
RBAC
Owner, broker, property manager, technician, guest.
Secure document upload
ID and document upload via a secure portal link, kept out of chat.
Data retention
Inactive guest profiles deleted after one year.
Data rights
Export or deletion processed within 7 days.
Regional compliance
GCC data privacy compliant.
FAQs
Can the AI quote a price for a listing it doesn't have?
No — it only ever states a price or detail returned by an actual search against your listings. If nothing matches, it says so honestly instead of guessing.
Can I upload my ID by WhatsApp?
You'll get a secure upload link — not via chat.
Bills included?
The agent shows whether bills are included and an average monthly estimate by typical usage.
Can I sign online?
Yes — e-sign with time/IP/hash; both Arabic/English copies provided.
How are maintenance priorities set?
AI triage + your rules (emergency/urgent/routine).
Visitor passes for office buildings?
Yes — a bookable Visitor Pass with a secure link sent in the confirmation; security checks the visitor in with no login.
See it as a real customer journey
Read the case study: exactly what happens when a buyer, a seller, and a project inquiry each message a real-estate agency on Alonah.
Start empowering your property business
Connect WhatsApp, import listings, configure viewings, load tenancy templates, and turn on maintenance triage.