Dashboard Tour & Analytics
12 min
The recorded tour is on its way, until then, here's a written map of the four sections you'll use most, and what each one tells you about your business.
Video coming soon, full written tour below.
Overview
Today's conversation and booking counts, upcoming confirmed bookings, escalated-conversation count, 30-day revenue, conversion rate, completion rate, no-show rate, average booking value, and a bookings trend chart, all on one screen, with export shortcuts to CSV or PDF.
Conversations
Every WhatsApp conversation, filterable by status, channel, and date, with an SLA-breach flag for slow threads. Opening one shows the full message history and an AI-generated summary, and you can take over from the AI at any point, then hand control back.
Bookings
Every appointment, filterable by status and date, exportable to CSV. Staff can create a booking manually for a walk-in or phone booking using the same availability engine the AI uses, and each booking's detail view shows deposit status and, for an unpaid hold, exactly when it auto-releases.
Reports & Analytics
A comprehensive 30-day performance report, bookings, revenue, no-show rate, deposit revenue, average rating, revenue by service, message delivery-channel performance, reply rate, peak booking hours, and (where enabled) call analytics, exportable as a formatted PDF or CSV.