A receptionist that knows the difference between a blow-dry and a balayage.
Alonah books the right stylist for the right service on WhatsApp, holds the chair with the deposit you set, and fills cancellations from the waitlist. In Arabic, English and the way clients actually type.
Last updated: 2 November 2026
From “do you have anything Saturday?” to a confirmed chair
- 01
It asks the questions that change the booking
Service, stylist preference, hair length or treatment history, and any allergy you have flagged, before it offers a time. A colour correction is not booked like a trim.
- 02
It matches the service to the stylist
Only staff who actually perform that service are offered, with their own hours and split shifts for prayer, school runs or a late finish.
- 03
It holds the chair with a deposit
For colour, keratin, bridal or any high-value service, a payment link secures the chair before it is marked confirmed. Unpaid holds release themselves after the window you set.
- 04
It fills the cancellation
When a client cancels, the waitlist is messaged automatically, so the chair does not stay empty and the team does not have to call anyone.
The details a generic booking form misses
Add-ons and packages
Offer a blow-dry add-on, a treatment upgrade or a package in the same thread, with the price attached, instead of a second conversation at the desk.
Voice notes and photos
Clients often send a photo or a voice note. Alonah transcribes it, asks the follow-up that matters, and replies in the same language.
Memberships and loyalty
Sell or renew a membership, package or loyalty balance in the thread, and let regulars rebook their usual stylist and slot.
Bridal and events
A trial plus the event-day booking, each with its own deposit and cancellation window, so a wedding date is never held on a verbal promise.
Staff handoff
Colour corrections, complaints or anything sensitive goes to a person, with the full thread attached so the client does not repeat herself.
Arabic, English and Arabizi
Gulf Arabic, Modern Standard Arabic and Latin-script Arabic are understood, so clients can write the way they actually type.
Salons and spas, common questions
01Can a client book a specific stylist?
Yes. Alonah offers only staff who perform that service, on their own hours, and honours the requested stylist whenever she is free.
02How do deposits work for colour or bridal bookings?
You set the amount and the hold window. The slot is held pending payment and released automatically if the deposit is not paid in time.
03Does it handle cancellations and no-shows?
It applies your cancellation policy, offers the freed slot to the waitlist, and records the outcome so you can see which services no-show most.
04Can it sell memberships and packages?
Yes. Memberships, packages and add-ons are offered in the same WhatsApp thread, with payment handled by your existing Stripe or Tap account.