A leaking tap, photographed and logged as a job, with before-and-after photos attached automatically.
A property management company handles maintenance requests, inspections, move-ins, and visitor registration, each with its own workflow, not a generic "appointment." Here's exactly what happens when a tenant messages on WhatsApp.
Logging a maintenance request with a photo
- 01
Tenant reports an issue with a photo
"My kitchen tap is leaking" + a photo of the leak.
- 02
AI books the job
100 AED, a real slot with an available technician, photo attached to the job card.
- 03
Technician arrives prepared
The photo and description are already on the job card, no re-explaining on arrival.
Pre-registering a visitor, no phone call to security
A visitor pass isn't a technician job. It's a free service that generates a link the visitor shows at the gate.
- 01
Tenant registers a guest
"I have a contractor coming Thursday, can you register them?"
- 02
AI issues a visitor pass link
Free, instant. A shareable link the visitor shows at reception or the gate.
- 03
Checked in without a phone call
Security confirms arrival from the link itself, no manual look-up needed.
Four different workflows, one number
Photo-based job cards
A photo the tenant sends is attached directly to the maintenance job. Nothing gets lost in translation.
A job checklist per trade
Access confirmed, safety hazards checked, before/after photos, tenant sign-off, a real checklist per job.
Visitor passes without a phone call
A completely different, free workflow, a link instead of a technician dispatch.
See the full feature set
This case study covers one journey. The Property & Facilities solution page covers everything: rentals, catalog search, groups, and more.
This works the same way for your business type
Property management is one example. The same building blocks adapt to real estate, home services, and more.